FAQ

Below you’ll find answers to our most commonly asked questions.
If you don’t find the answer you are looking for,
please contact us.

Frequently asked questions:

What is MaxCloudON?

MaxCloudON is an Iaas provider (Infrastructure as a service). Here you can rent VPS/VDS and you can use them in any way related to processor computing. After you rent as many servers as you may need, you’ll receive remote access to all of them.

What is your hardware specification?

At the time of writing this, we have 4 different setups: servers with dual Xeon E5-2660 processors, servers with dual Xeon E5-2665 processors, servers with Xeon E5-2660v2, and servers with AMD Epyc 7742 processors. By default, all are equipped with 64GB but depending on your needs, we can either increase or decrease that. This will change your pricing of course - but we can do such adjustments after additional negotiation and under specific terms. So, if you need other memory configuration or want to reduce pricing by lowering the memory – but we can do such adjustments after additional negotiation and under specific terms. So, if you need other memory configurations or want to reduce pricing by lowering the memory – please contact us.

Is my work secure with you?

Security is our top priority. We provide you access to your server via IKEv2/IPSec encrypted VPN channel, which guarantees that you’ll be the only one who can access them.

What is BYOL?

Bring Your Own License (BYOL) – is a licensing model that lets users/companies use their licenses flexibly. It doesn’t matter if it’s on your own PC on-premise or within the cloud.

How does it work?

First, you need to make an account in our system. After that, you need to pick what kind of server you need. You can rent than one. Don't worry you can rent more servers when you need them.

How much does it cost?

All our available server and their pricing is described here. If you need a hardware setup different than the one we have – please don’t hesitate to contact us.

How much storage you provide?

Each server will have 60GB SSD of system drive, but for network renders, we can provide access to 100GB SSD network storage, if you rent 6 servers and above. Below this number, we can still provide you with a network storage but for a fee.

How I can create my VPN connection?

By using our MaxCloudON Sync Manager, navigate to “Settings” page then press “Create VPN” button and our manager will take care of the rest.
* MaxCloudON Sync Manager requires Windows 10 x64 to work properly

How is your network free?

Our network connectivity is free. We don't measure or charge internet traffic. By default internet access of the servers is disabled for security reasons. On request, a list of domains/IPs is allowed for the specified account.